PRIVACY POLICY - C & J PRECISION (CHISHOLM, NSW)

1. INTRODUCTION

This Privacy Policy explains how C & J Precision (“we”, “us”, “our”, or “C&J Precision”), a fabrication workshop based in Chisholm, New South Wales, Australia, collects, uses, shares, and protects your personal information in connection with our website and services.

We operate in compliance with the Australian Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs). By using our website and submitting your information to us, you consent to the collection and processing of your data as described in this policy.

2. WHAT INFORMATION WE COLLECT

We collect two primary categories of information:

(A) Personal Information You Provide:

  • Contact Details: Name, email address, phone number, and mailing/shipping address.

  • Order and Service Details: Information related to your orders, fabrication requests, zinc plating batches, or quote inquiries.

  • Billing Information: While we do not store credit card details (see section 4), we collect billing addresses and transaction history.

  • Custom Fabrication Data: For custom 3D printing and CAD design services, we collect files, designs, and specifications you provide for your project (e.g., custom prototypes, scaled mining equipment, event props).

(B) Technical and Usage Data:

  • This information is automatically collected when you interact with our website and may include your IP address, browser type, device type, referral source, page views, and website activity.

3. HOW WE USE YOUR INFORMATION

We process your personal information for specific purposes, including:

  • Providing and Fulfilling Services: To generate quotes, process orders, fabricate custom parts, perform zinc plating, and deliver products to you.

  • Customer Support: To respond to inquiries, manage requests, and communicate regarding orders or custom projects.

  • Billing and Transactions: To securely facilitate payments through our trusted third-party payment processors.

  • Website Improvement: To analyze website usage, optimize performance, and enhance the user experience.

  • Marketing (If Opt-In): To send optional promotional emails, workshop updates, or newsletters (you may opt-out at any time).

  • Legal Compliance: To meet our legal obligations, tax reporting, and respond to legal requests.

4. HOW WE SHARE YOUR INFORMATION

We do not sell, trade, or rent your personal information. We share your information only with trusted third parties as necessary to provide our services, which may include:

  • Service Providers: We share your data with companies that provide support services, such as payment processors (e.g., Squarespace Payments, Stripe, PayPal), shipping/logistics companies (e.g., Australia Post, standard couriers), and website analytics providers.

  • Custom Project Partners: If a custom project requires collaboration (e.g., specialized machining we do not do in-house), your specific project details (files, not your personal contact details) may be shared with vetted partners, but only with your prior knowledge.

  • Legal Disclosures: We may disclose your data if required by law, to protect our rights, or in response to a government or regulatory request.

5. HOW WE PROTECT YOUR INFORMATION

We prioritize the security of your data. We implement reasonable physical, technical, and administrative security measures to protect your personal information from unauthorized access, loss, or misuse. These include standard encryption protocols (SSL), secure servers, and restricted access.

  • Custom Data Protection: For commercial clients and proprietary designs (as discussed in our custom project terms), custom CAD files and designs are stored in secure, password-protected environments to prevent unauthorized disclosure.

  • Payment Details: We explicitly confirm that C&J Precision does not store credit card or sensitive financial information. Payments are processed securely via encrypted connections directly to third-party payment gateways.

6. YOUR RIGHTS AND CHOICES

You have the following rights regarding your personal information under Australian law:

  • Access and Correction: You may request to view, correct, or update the personal information we hold about you.

  • Opt-Out: You may unsubscribe from marketing communications at any time.

  • Deletion: In certain circumstances, you may request the deletion of your personal information, subject to our legal obligations (e.g., tax record requirements).

To exercise any of these rights, please contact us using the information in Section 11.

7. COOKIES

Our website uses cookies and similar technologies to facilitate functionality and analyze website traffic. Functional cookies ensure the site operates correctly, while analytics cookies help us understand user interaction.

You can manage your cookie preferences through your web browser settings. Disabling cookies may affect the functionality of our website.

8. DATA RETENTION

We retain personal information for as long as is necessary to fulfill the purpose for which it was collected, comply with legal requirements, or resolve disputes. For example, order data is retained for Australian tax compliance. Custom CAD files and designs may be retained to facilitate future orders, unless deletion is requested.

9. CHILDREN’S PRIVACY

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from individuals under this age.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. Updates will be posted on this page with the “Last Updated” date. We encourage you to review this policy periodically.

11. CONTACT US

If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your data, please contact us:

C & J Precision 8 Goldring Street, CHISHOLM, NSW, 2322 Email: cjprecision@outlook.com

LAST UPDATED: May 8th 2026